Terms and Conditions

By visiting or shopping at this web site, you accept the following terms and conditions. PLEASE READ THEM CAREFULLY.

All content included on this site is the property of this site's owner or its content suppliers and protected by United States and international copyright laws.

Product Listing
Jack2rack makes all possible efforts for accuracy in all item descriptions, product images, spec sheets, and pricing on this website. Due to human error and other determinates we cannot guarantee that all item descriptions, product image, spec sheets, and pricing information listed is entirely accurate, complete or current, nor can we assume responsibility for these errors. In the event a product listed on our website is labeled with an incorrect price due to some typographical, informational, technical or other error, Jack2rack has at its sole discretion the right to refuse and/or cancel any order for said product and immediately amend, correct and/or remove the inaccurate information.

Jack2rack is not responsible for changes or variations in product specifications and/or physical appearance made by the manufacturer of the product. This includes, but is not limited to physical product design and package design.

Product Pricing
All pricing is subject to change. For all prices, products and offers, Jack2rack reserves the right to make adjustments due to changing market conditions, product discontinuation, manufacturer price changes, errors in advertisements and other extenuating circumstances. Jack2rack makes no warranties or representations as to the Site's accuracy.

Typographical Errors
Jack2rack is not responsible for typographical errors. All typographical errors are subject to correction.

All shipping and delivery dates are estimates based upon prompt receipt of all necessary information. Jack2rack shall not be liable for any claim, loss, expense, or damage of any kind whatsoever for delays in delivery.

Please view our return policy on this website.

Disagreement with These Terms and Conditions
If you disagree with any of the terms and conditions of this User Agreement, please do not visit, browse, shop, access or otherwise use this Site.


Privacy Policy

Jack2Rack is committed to protecting your privacy.

That's because we base our business on the trust you place in us. The information we collect is gathered to ensure secure ordering and to provide a more personalized shopping experience. See below for detailed information about how we protect your personal information. If you have any concerns, comments or complaints, be sure to let us know. 

How much information must you share?
The amount of information we collect depends on you. We collect information needed for secure ordering and customizing your experience. See below to find out what information is required for what task. 

Browse online
IP address - We use IP addresses to measure our site traffic and to help provide a relevant shopping experience. Your IP address is not linked to your customer information. Referral site - If you come to our site via a link, the location of the referral is captured. This is used to help us know where our users come from. Browser type - This information is captured to help us optimize our site to match the latest technology used by our customers as well as troubleshooting and site diagnostics. Movements through our site - We keep track of pages you visit to help us provide a more personalized and relevant shopping experience.

Is your information used for any other purpose?
We require only the personal information that is needed for safely processing your online order and for contacting you about your transactions. It is used exclusively for that purpose. If you become a Jack2rack customer, you may receive mailings from your account information and your account information may be analyzed as part of our standard business practices. You may request not to receive any promotional information.

Will your information be given to any other party?
Your personal information is not shared with any other party.

What about e-mail?
When you purchase online from Jack2rack, we will contact you by e-mail to confirm your order and to update you on the status of your order. This is the only e-mail you will receive from such entries. We do not sell or share your email information.

Customer satisfaction:
Jack2Rack is committed to providing all customers with a world-class experience. In order to measure how well we are doing and to better understand how we can continually improve our product offerings and our ability to meet your unique requirements, from time-to-time we may contact you by phone or e-mail and solicit your participation in research. Your participation is voluntary and you may request to remove yourself from future efforts of this kind.

Your account manager may occasionally send you promotional or product information. In addition, Jack2rack, on occasion, send you updates on important information about our company and services. If you do not wish to receive such e-mails, simply let your account manager know. 

How do we protect your information?
This site is hosted by a PCI compliant ecommerce system. In addition, we Secure Socket Layer (SSL) encryption, an industry standard, to prevent unlawful access.

Third Party Websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website\'s own terms and policies.